Mission Statement

The mission of the City of Andalusia Police Department is to improve the quality of live through a community partnership which promotes safe and secure neighborhoods.  To enforce the laws, exercise regular authority and preserve the peace while protecting the rights of all and applying the highest standards of professionalism, integrity and accountability, in partnership with the entire community.  We are committed to leading the community problem-solving efforts that improve the quality of life for all citizens of Andalusia.  We will work assertively with the community to address the underlying conditions that lead to crime and disorder. Values Department personnel provide professional service to all persons without regard to race, religion, gender or economic status. Community Involvement The Department is committed to community partnerships that can identify and abolish barriers to community wellness. > What should I do if I need to talk with a Police Officer? If it is an emergency, then dial 9-1-1, otherwise contact the Department on our non-emergency line (334-222-1155) and you can talk with officer on the phone or ask that one be sent to your location. > When I dialed 9-1-1, the dispatcher asked a lot of questions about my address.  I thought the enhanced 9-1-1 system has my location? You are correct, the Enhanced 9-1-1 system does have addresses and shows them on the screen when 9-1-1 is dialed.  The problem is that sometimes the addresses are not updated when persons move in or out.  When you cal 9-1-1, the dispatcher will ask what your emergency is, verify your address and send the appropriate response agency so that your situation is handled correctly. > I need to find out about my address. Who do I call? You need to contact the Covington County 9-1-1 Center on West Watson Street.  Their phone number is: 334-427-4911. > I have a civil problem (i.e. landlord-tenant problem, vehicle repossession, property questions), who should I call? If you only have a question regarding these or like problems and there is no dispute/confrontation, you will need to contact and attorney for the best answer.  If you need the police to settle or prevent a problem, call 334-222-1155 (press 0).  If is an emergency, diall 9-1-1. > What should I do about something suspicious in my neighborhood? You should notify the police department and ask that an officer be sent to check it out.  The person, object, etc., may be completely innocent of any wrong-doing, but that person could also be waiting to break into your neighbors home.  The most effective crime control measure is the community and police working together.  There are not enough officers for them to be everywhere all the time, but with help from the community, the police can be much more effective. > If I have questions, who do I contact? You may contact the Andalusia Police Department at 334-222-1155 for any general police related question and you will be put in contact with someone who can help you.